Professional Summary
Results-driven Junior IT Professional with hands-on experience in cloud infrastructure, technical support, and system administration. AWS Certified Cloud Practitioner with practical experience configuring core AWS services through the AWS re/Start programme. Holds an NQF Level 4 qualification in IT Technical Support and has demonstrated ability to troubleshoot hardware, support end users, and deploy virtualised environments. Eager to contribute to a technical team in a helpdesk or cloud support capacity while continuing to grow toward a cloud infrastructure role.
Certifications & Training
AWS Certified Cloud Practitioner
Amazon Web Services
12 Dec 2025
AWS re/Start Graduate
Amazon Web Services Training and Certification
22 Dec 2025
AWS Cloud Practitioner Essentials
AWS Skills Center
2025
Work Experience
Digital Artisan — Cloud & IT Learnership
Rlabs South Africa, Cape Town · September 2025 – Present
- Completed the AWS re/Start programme, a structured cloud computing learnership covering networking, Linux, Python fundamentals, and core AWS services
- Configured and deployed AWS networking infrastructure including VPCs, subnets, route tables, internet gateways, NAT gateways, NACLs, and security groups
- Launched and managed EC2 instances; created and attached security groups with defined inbound and outbound rules
- Set up S3 buckets for object storage and hosted a static website via Amazon S3
- Managed IAM users, roles, groups, and policies to enforce least-privilege access control
- Gained foundational experience with Linux command-line operations and introductory MySQL
- Successfully obtained the AWS Certified Cloud Practitioner certification
Education
IT Technical Support — NQF Level 4 (MICT SETA Accredited)
G-Citi Campus
Completed: 2026
- Completed practical training in PC assembly, disassembly, and hardware diagnostics
- Troubleshot and resolved common hardware and software faults
- Installed and configured Windows operating systems and standard software
- Deployed and managed virtual machines (Windows Server and Ubuntu Linux)
- Covered CompTIA A+ and N+ curriculum as part of technical support training
Higher Certificate in Islamic Studies
International Peace College South Africa (IPSA)
Completed: 2024
National Senior Certificate
Darul Arqam Islamic High School
Completed: 2023
Technical Skills
Cloud & Infrastructure
AWS — VPC, EC2, S3, IAM
Operating Systems
Windows (installation & configuration) · Ubuntu Linux
Virtualisation
Windows Server & Ubuntu Linux virtual machines
Hardware & Support
PC assembly · Fault diagnosis · OS installation · AnyDesk remote support
Networking
AWS Networking (VPC, ELB, Route 53)
Databases
Introductory MySQL (table creation, basic queries)
Productivity & AI Tools
Microsoft Word · Google Docs · ChatGPT · Copilot · Claude
Soft Skills
Effective Communication
Problem Solving
Organization
Collaboration
Attentive
Documentation